Adding mentions inside StoryChief is available for:
LinkedIn Company Pages (to company pages),
LinkedIn Profiles (to company pages),
Twitter (to all users),
Facebook Pages (to company pages).
Instagram (to all accounts).
🔔 Note: Due to API restrictions, it is not possible to tag or mention personal profiles on Facebook or LinkedIn. This is a restriction from Facebook and LinkedIn and therefore it's out of our control, however once these platforms include this option in their API, we would update our integrations accordingly.
Mentions work a bit differently across all the channels. To learn more about these differences, click on a specific channel name above or scroll below.
Adding a mention/tag to social posts
Step 1. Visit your social posts page and create a new social post by clicking New social post, or open an existing social post via the Edit link.
Step 2. Enable the channels you wish to publish to and create the master message by adding a caption and/or media.
Step 3. Scroll down to find the Tailor by channel section, where you are able to mention other accounts.
LinkedIn Company Pages and LinkedIn Profiles
Type @ followed by the slug of the page. Matches for your text will be displayed in a dropdown below and you will need to click on an item inside the dropdown to confirm the mention. Once clicked, the text will transform into a mention (eg. @story-chief will be changed to
🔔 Note: Due to API limitations the mention can only be triggered when exactly inputting the URL slug.
Example: To mention the Coca-Cola Company page, you need to type the stripes too @the-coca-cola-company as shown below:
Start with @ and type the username, or search using actual name or topic. For example, if you begin with @football, you will receive a list of football teams.
You can tag all types of Twitter accounts, regardless if they are personal or business accounts.
Type @ followed by the name of the page. Matches for your text will be displayed in a dropdown below and you will need to click on an item inside the dropdown to confirm the mention.
🔔 Note: As stated before, personal Facebook profiles and Facebook groups cannot be mentioned due to API restrictions. Only Facebook pages can be mentioned.
Type @ followed by the name of the page. In this case and as opposed to the other platforms, due to API restrictions, you won't find a dropdown with the closest matches so it's important that you type the exact handle you want to mention.
Once you publish the social post through StoryChief, the account you mentioned will become hyperlinked. There is a limit of 5 different accounts that you can mention within a social post.