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How do I upgrade to a paid plan?

Choose the plan that suits you best.

Victor avatar
Written by Victor
Updated over 3 weeks ago

Use our free plan to evaluate all of our features. Don't have an account yet?

Upgrading to one of our paid plans is then required to continue using your workspace after your trial has ended. This can be done by following the steps below.


Steps to upgrade your account

Step 1. Click on Upgrade located at the top of your dashboard.

OR: Go to the top right and click on your name and select Billing πŸ‘‰ Quick link.

Step 2. The Billing page provides an overview of the account. The end date of the trial is shown, along with a button that allows upgrading. Here, you can choose your plan and whether you would like to pay yearly or quarterly.

Once ready, click on the button Buy under a plan to choose it or contact us if you are interested in a demo: Send an email or open a chat with us!

Step 3. Choose a plan and click "Subscribe", which brings you to a checkout. Here, the plan quantity can be adjusted and billing information can be filled in.

On the left, you'll find the overview of the chosen plan and price:

  • The quantity of user seats (and channels)

  • If you have a promotion/discount code, this is where you can apply it

  • The VAT (for Belgian customers)

  • The total amount

On the right, you can add your company details:

  • Email address

  • Payment method (for other payment methods, reach out to sales@storychief.io)

  • Billing address

  • VAT identification number

πŸ”” Note: Enter the correct VAT ID. Belgian companies aren’t VAT-exempt; all others are.

Step 5. Once the payment has been processed, you will be redirected to your workspace and can start writing and publishing content like a pro!

By going back to your Billing page, you'll find:

  1. Your current plan with information regarding the billing cycle & the next billing date. You can click on Change Plan to view your plan.
    Changes can be made in the portal, but it's only possible to do so for Team plans without addons. Other plans will see a notion to reach out to our customer success team.
    ​

  2. Links to the customer portal with:

    1. Payment Methods,

    2. Billing Address

    3. Invoice overview & Tax ID

  3. The possibility of sending invoice receipts to additional email addresses.

  4. The possibility to cancel your subscription if, after having contacted the customer success & support teams, you don't want to continue using your StoryChief workspace:


πŸ“š Next steps

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