How do I upgrade to a paid plan?

Choose a Team, Agency, or Custom plan.

Gregory Claeyssens avatar
Written by Gregory Claeyssens
Updated over a week ago

Use our 14-day free trial to evaluate all of our features. Don't have a trial yet?

Upgrading to one of our paid plans is then required to continue using your workspace after your trial has ended. This can be done by following the steps below:


Steps to upgrade your account

Step 1. Click on Upgrade located at the top of your dashboard.

OR: Go to the top right and click on your name and select Billing.

Step 2. The Billing page provides an overview of the account. The end date of the trial is shown, along with a button that allows upgrading. Here, you can choose your plan and whether you would like to pay yearly or quarterly. Yearly plans come with a discount.

Once ready, click on the button Buy under a plan to choose it or contact us if you are interested in the Agency, Publisher or custom plans: Send an email or open a chat with us!

Step 3. Follow the steps to add your company details, VAT identification number and invoicing email addresses and click on Continue.

Make sure to add the correct VAT identification number since the system will determine if the purchase is exempt from VAT or not. Companies registered locally in Belgium won't be exempt from VAT while all other companies will:

Step 4. If your company is registered in the European Economic Area (EEA), you'll be able to pay either by SEPA Direct Debit or by Credit Card (VISA, Mastercard and American Express). If your company is registered elsewhere, you'll be able to pay by Credit Card (VISA, Mastercard and American Express).

Enter your payment details and click on Start this plan:

Step 5. Once the payment has been confirmed, you can click on Proceed to get back to your workspace and start writing and publishing content like a pro!

By going back to your Billing page, you'll find:

  1. The date and amount of your next invoice

  2. Your current plan. You can click on Manage Subscription to upgrade or downgrade your plan.

  3. The number of users, referral contacts for the Ambassadors channel, the number of stories, posts and AI words.

  4. The date and amount of your last billed invoice. You can click on All Invoices to find and download all completed payments

  5. Your company's billing details. You can click on Edit to change the company details or payment method

  6. The possibility to refer us to others and get something in return

  7. The possibility to cancel your subscription if after having contacted the customer success & support teams, you don't want to continue using your StoryChief workspace:


๐Ÿ“š Next steps

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