Making StoryChief play nice with my firewall

Firewalls may be blocking StoryChief from publishing to your website

Gregory Claeyssens avatar
Written by Gregory Claeyssens
Updated over a week ago

If your website is running behind a firewall it may be possible that it is blocking StoryChief from publishing to it.

You can whitelist our servers by IP address.
All publishing happens from the IP address


Some security and optimization features built-in to Cloudflare may prohibit you from publishing or causing elements of your stories to not display correctly. Follow this guide to succesfuly connect StoryChief through cloudflare.


In WordPress, Go to NinjaFirewall -> Security Rules

  1. In the new page, going to Rules Editor

  2. For Select the rule you want to disable or enable, choosing Rule ID 115 from the dropdown menu and clicking on Disable it.

πŸ“š Next steps

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