This guide will help if you do not see your Linkedin company page listed when you're working through the steps to connect your account.
In this article:
Start troubleshooting
Find your page role
Step 1. Go to the company page.
Step 2. Check your role at the top left corner next to the page name.
🔔 Note: To be able to connect StoryChief to your LinkedIn company page, you must have one of the following roles on the page ( super admin or admin ).
If you are not an admin/super admin, then please ask the admin to make the connection or make sure you become an admin before you make the connection.
In some cases, someone with an admin role might have made the connection, but if this person has left the company or is not an admin on the LinkedIn company page anymore, the connection might break and another admin will need to reconnect the page with StoryChief by following the steps to connect your account.
How to verify StoryChief has access to your LinkedIn company page
Follow those steps to verify if our platform is connected to your company page.
Step 1. Click the "Me" icon at the top of your LinkedIn homepage.
Step 2. Click "Settings & Privacy" from the dropdown.
Step 3. Click "Data privacy" on the left rail.
Step 4. Under the "Other applications" section, click "Change" next to Permitted Services.
Step 5. Verify StoryChief app is listed
If the StoryChief app is not listed, please follow the steps to connect your account.
Step 6. Click on the StoryChief app and verify it has the following permissions
Use the primary email address associated with your LinkedIn account
Retrieve your organization's posts, comments, reactions, and other engagement data
Create, modify, and delete posts, comments, and reactions on your organization's behalf
Create, modify, and delete posts, comments, and reactions on your behalf
Manage your organization's pages and retrieve reporting data
Use your name and photo
If not all the permissions are listed, please re-connect your account by following the steps to connect your account.
🎉 You're done, grab a coffee, you deserve it!
Check out the next steps below for more in-depth guides.