Keeping up to date on the progress of your content is crucial. With the notification center, you can quickly view comments and see what is pending approval to keep the creative process on track. Let's take a look.
Table of Contents
Access the workspace notifications
1. Notification Inbox
Step 1. Click the 🔔 icon to open the inbox, which shows an overview of notifications. Every comment you are tagged in, each content piece pending your approval, a campaign that is about to start or finish and even destinations that are disconnected.
New notifications are marked with a blue circle with the number of unread notifications.
Step 2. When your inbox is flooded with notifications, it's time to clean ship. This can be done by clicking "Mark as read" on the checkbox.
Step 3. In the inbox, you can select a filtered view:
Notifications: All notifications.
Following: Content you are collaborating on, both general notifications and mentions.
Updates: Any content in the workspace, for a quick general overview.
Step 4. Click the links in the notification to visit the content and complete those actions.
2. Quick actions
Step 1. Open the notification center through the 🔔 icon on top of the navigation bar.
Step 2. On the right side of the notification center, there are three quick-action buttons:
Unread/Read toggle: This filters read notifications, providing flexibility
Mark all as read: The ultimate button to clean the inbox.
Notification settings: Settings regarding notifications & weekly digest (see more below).
a. Notification settings
The notification settings can be accessed through the gear next to "Updates". Here, you can toggle a couple of settings:
Email notifications: Updates regarding content, similar to the notification inbox.
Weekly digest: a quick pulse check on what happened last week 👉 Help article.
Slack notifications: Updates regarding content, similar to the notification inbox.
Email notifications
Email notifications are aggregated to keep your mailbox cleaner and provide you with a better overview of what's happening within the StoryChief workspace. The different actions on a content piece will display, but updates will be grouped per 30 minutes to avoid cluttering your inbox. Grouped emails are sent out for the following actions:
Comment created,
replied to a comment
comment resolved
review approved
review declined
User-specific emails that ask to collaborate, review etc. are still being sent individually, as a delay of 30 minutes might not be preferred.
🔔 Note: The only notifications for comments that aren't aggregated are those for tagging a person.
Slack notifications
Receive a Slack notification when someone mentions you in a comment in StoryChief. Notifications will also be sent for collaboration, such as approval or adding collaborators.
Go to the "Notification Center" and click "Connect", which leads to the verification screen. After verifying, everything is set up!
3. Accessing an article's notification center
🔔 Note: These steps are similar for all our content types (social posts, newsletters, ..).
Updates for each article are shown inside the editor. To see these, click on the hamburger menu ( ⋮ ) located at the top right and choose Updates.
Following an article
Want to receive notifications for this article? Toggle "Follow article", or disable if you no longer need to be notified of any updates.
